Digital Government Transformation Project

The Digital Government Transformation Project is the first large-scale digital modernization of services, processes and data led by the Government of Sint Maarten and implemented by the NRPB. It is funded by a US $12 million grant from the Sint Maarten Trust Fund and managed by the World Bank.

The project will include the following key principles laid out in a declaration on digital transformation which include:

• Inclusiveness and Accessibility: Ensuring everyone can access digital services.
• Efficient and Innovative Government: Making government operations quicker and more creative.
• Digital Literacy and Empowerment: Helping people understand and use digital tools confidently.
• Interoperability by Default: Ensuring different government systems can work together seamlessly.
• Inclusiveness and Accessibility: Ensuring everyone can access digital services.
• Digital Literacy and Empowerment: Helping people understand and use digital tools confidently.

The project will also follow broad government policies on the following:

• Enterprise Architecture: Looking at how different parts of government work together
• Strengthening the Policy and Institutional Environment: Improving the rules and institutions that guide digital transformation.
• Building Digital Platforms: Creating online systems that make it easier to deliver public services.
• Improving User-Centered Public Services: Designing services that are accessible for everyone, including those with limited digital skills or disabilities. Services will be available through different means like online, mobile or in-person, and user feedback will help ensure they meet diverse needs.